Signing In

Everything in Embernxt HRIS sits behind a sign-in, so this is where every visit starts.

Before you begin

You need two things:

1. The web address of your system. Your HR team will give you this. It looks like https://hr.yourcompany.com. It is worth saving it as a bookmark the first time, so you never have to remember it again.
2. Your account. HR creates this for you. Your username is your work email address. Your first password comes from HR — usually by email, sometimes in person.

You cannot create your own account

There is no “sign up” or “register” option, and that is intentional. Accounts are created by your HR team so that only real staff can get in. If you have no account, contact HR rather than looking for a way to make one.

The sign-in screen

Open your web browser, type in your system’s address, and press Enter. You will land here.

Signing in

1. Click into the Email address box and type your work email address in full, including the part after the @ sign.

2. Click into the Password box and type your password.

   The password is hidden as you type, showing dots instead of letters. This is normal and it is there so nobody standing behind you can read it.

3. Click the orange Login button.

   You can also just press Enter on your keyboard instead of clicking.

If everything matches, the system takes you straight to your dashboard, and you are in. If it does not, see When something goes wrong below.

About “Remember me”

The Remember me tick box keeps you signed in on this device, so you do not have to type your password every time.

• Tick it on a computer or phone only you use.
• Leave it unticked on any shared or public computer — a reception desk, a shared laptop, an internet café. Ticking it there means the next person to open the browser is still signed in as you.

The cookie notice

The first time you visit, a small Cookie Consent panel appears at the bottom of the screen. Cookies are how the site remembers that you are signed in as you move between pages, so the system needs them to work at all.

Click Accept All and it will go away. It will not ask again on that device.

If you forget your password

This happens to everyone. There is no need to contact anybody.

1. On the sign-in screen, click Forgot password? — it sits just to the right of the word Password.

2. Type your work email address into the box.

   

3. Click the button to send the reset link.

4. Go to your email inbox and look for a message from the system. It usually arrives within a minute or two.

5. Click the link in that email. It opens a page where you can type a new password twice — once to set it, once to confirm you typed it as you meant to.

6. Click to save, then sign in with your new password.

If the email does not arrive

Wait five minutes, then check your spam or junk folder — automated emails often land there the first time.

If there is still nothing, the likely cause is that your system’s email sending has not been configured, which is something only your administrator can fix. Contact HR or your administrator and ask them to reset your password directly. It is a two-minute job for them.

Password reset links also expire, usually within an hour. If you click an old one it will refuse to work — just request a new one.

When something goes wrong

Almost every failed sign-in is one of these. Work down the list.

What you see	What it usually means	What to do
“These credentials do not match our records”	The email or the password is wrong	Check for typos. Make sure Caps Lock is off — passwords are case-sensitive, so Summer and summer are different. Try typing the password into the email box first so you can see it, then move it across.
Nothing happens when you click Login	A required field is empty, or the page is still working	Look for red text under the boxes. Wait a few seconds — a slow connection can take a moment.
“Too many login attempts”	The system has locked you out temporarily after several wrong guesses	Wait a minute and try again. This is a security feature and it clears on its own.
The page will not load at all	The address is wrong, or you are offline	Check the address carefully. Try another website to confirm you are online.
You are signed in as somebody else	Someone else used this browser and ticked Remember me	Sign out using the menu at the top right, then sign in as yourself.
Your password works but you land somewhere unexpected	Nothing is wrong	The system sends you to the right home screen for your role.

Still stuck?

Contact your HR team or system administrator. Tell them the email address you are using and, word for word, the message on screen. That is almost always enough for them to solve it immediately.

Signing out

When you have finished, especially on a shared computer, sign out properly rather than just closing the tab. See Your Account.