Settings

System Control → Settings

One screen with a list of sections down the left. Choosing a section shows its fields on the right. Each section saves independently — there is no single Save at the bottom that commits everything.

Save each section before moving to the next

Because sections save separately, clicking to a different section without saving loses what you typed. There is not always a warning.

Change one section, save it, confirm it saved, then move on.

Which sections you see depends on your permissions, so your list may be shorter than the one below.

The sections that matter most

System Settings

Company name, timezone, date format, time format and default language.

Set the timezone before anybody clocks in

Every timestamp in the system — clock-ins, approvals, login history — is recorded and displayed against this timezone.

Changing it later does not re-interpret data already recorded. Set it correctly at the start.

Brand Settings

Your logo, favicon and colours, for the application and the documents it generates.

Worth doing early, and not only for appearance: a system that looks like your organization gets used with less hesitation than one that still shows the vendor’s branding.

Email Settings

How the system sends mail. Without it, nothing that notifies anybody works.

Field	What it is
Mail Driver	Usually smtp.
SMTP Host and Port	Your mail server. Port 587 with TLS is the common pairing.
SMTP Username and Password	The credentials for that mailbox.
Mail Encryption	TLS or SSL, matching the port.
From Address	What recipients see the mail coming from.
From Name	The display name on the message.

Change the From Name — it ships as the vendor's

The From Name arrives configured as WorkDo System, the name of the underlying vendor platform.

Left alone, every notification your organization sends is signed by a company your staff have never heard of, which reliably gets reported as phishing. Set it to your organization’s name.

Use the Send Test Email panel, every time

The panel on the right sends a test message to an address you type.

Use it after any change, and check the message actually arrives — including the spam folder. Saved settings are not working settings, and unconfigured mail fails silently: the system does not tell you that a notification was never sent.

If you are chasing a report that “the system does not notify anybody”, start here.

Working Days Settings

Which days of the week are working days.

This underpins attendance and leave. If Saturday is a working day for you and the system thinks otherwise, every attendance and leave calculation is wrong from the first day.

Set it before any attendance data exists.

IP Restriction Settings

Restricts sign-in to particular IP addresses or ranges — for tying access to the office network.

Lock yourself out and you will need help

If you enable this and the ranges are wrong, nobody can sign in. Including you.

Confirm the addresses with whoever manages your network first, and have a second administrator on a different connection test it before you rely on it.

Document generation

Three sections define letters the system produces. Each holds template wording with placeholders filled in from the employee’s record.

• NOC Settings — No Objection Certificate templates.
• Experience Certificate Settings — service confirmation letters, for employees who have left.
• Joining Letter Settings — the letter issued to new starters.

These letters leave your organization

Employees hand these to banks, embassies and future employers. Have the wording checked by whoever is responsible for it before the first one goes out.

Integrations and infrastructure

ZKTeco Settings

Connects a ZKTeco biometric device — a fingerprint or card reader — so clock-ins come from the device rather than the browser. Needed by Biometric Attendance.

If you have no such device, ignore this section.

Payment Settings

Payment gateway configuration. Only relevant where your deployment takes payments; most internal HR deployments do not.

Storage Settings

Where uploaded files are kept — local disk or a cloud provider.

Changing storage does not move existing files

Switching provider changes where new uploads go. Files already uploaded stay where they are, and may become unreachable.

Treat this as a migration to plan, not a setting to flip.

ReCaptcha Settings

Adds a challenge to public-facing forms — the login page and the careers page — to reduce automated abuse. Worth enabling if either is reachable from the internet.

Chat GPT Settings

Connects an OpenAI API key to enable AI-assisted text generation where the application offers it. Optional; the system works without it.

Cookie Settings

Controls the cookie consent banner shown to visitors.

SEO Settings

Page titles, descriptions and metadata for the public-facing pages — the landing page and careers page. It has no effect on the internal application, which search engines cannot reach.

Cache Settings

Clears the application cache and shows its current size.

The first thing to try when a change will not appear

If you have changed a setting and the application still shows the old value, clear the cache here before assuming the change failed to save.

It is a safe operation — the cache rebuilds itself. The only cost is that the next few page loads are slower.

Currency Settings

The default currency and how amounts are formatted — the symbol, its position, and decimal places. Governs how money is displayed throughout the system.

Currencies

System Control → Currency

The currencies available to the system, each with a code and symbol.

Distinct from Currency Settings above: this screen defines which currencies exist; that section chooses which one is the default and how it is formatted.

Email Templates

The wording of the messages the system sends — welcome mail, leave decisions, interview invitations and the rest. Each template can be edited, and can usually be switched on or off.

Not in the sidebar

Email Templates does not appear in the navigation menu in this build. It exists and works, but is reached by direct link. Ask your administrator for it.

Review these once, properly

Default template wording is generic and written by the vendor. It goes out under your organization’s name.

Read them once, fix the tone, and check the placeholders still make sense. It is an hour that stops a lot of small embarrassments.

Setting up a new deployment

1. System Settings — company name, timezone, date and time format.

2. Brand Settings — logo and colours.

3. Currency Settings — the default currency and its format.

4. Email Settings — configure it, change the From Name, and send the test message. Confirm it arrives.

5. Working Days Settings — before any attendance exists.

6. Document templates — NOC, Experience Certificate, Joining Letter, checked by whoever is responsible for them.

7. Email Templates — read them and fix the wording.

8. Optional integrations — ZKTeco, ReCaptcha, storage, payments, as needed.

9. IP Restriction Settings — last, and only with a second administrator testing from elsewhere.

Common questions

A setting will not save. Check for a required field flagged in red, and check you have permission for that section. Sections save one at a time.

Nothing is being emailed. Email Settings, then Send Test Email. If the test arrives but notifications do not, check Email Templates — the individual template may be disabled.

A change is not showing. Clear the cache in Cache Settings.

Which settings can I change safely while people are working? Brand, email templates and document templates are low risk. Timezone, working days, storage and IP restrictions affect data or access — do those out of hours.

Something here is not in my list. Your role does not have the permission for that section. See Users and Roles.